Payment Policy

At Ultimate Workout, we aim to provide a secure, simple, and transparent payment experience for all customers.

Accepted Payment Methods

We currently accept the following payment methods:

• Visa
• Maestro
• Mastercard
• Discover
• American Express (Amex)

All payments are processed securely through encrypted payment gateways to ensure the protection of your personal and financial information.

Payment Authorization

By placing an order on our website, you confirm that:

• The payment card used belongs to you or you have the cardholder's authorization to use it.
• All billing information provided is accurate and complete.
• Sufficient funds are available to complete the transaction.

Currency

All prices displayed on our website are shown in British Pounds Sterling (GBP £) and payments will be processed in GBP.

Payment Verification

To prevent fraudulent transactions, we reserve the right to perform additional security checks or request further verification before processing an order. This may occasionally result in slight delays to order dispatch.

Failed or Declined Payments

If your payment is declined or cannot be authorized, your order will not be processed until successful payment has been received. Please contact your card issuer or bank if you experience payment issues.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your order details and payment confirmation.

Chargebacks and Payment Disputes

If you believe a payment has been made in error or there is an issue with your order, please contact us before initiating a chargeback with your card provider so we can attempt to resolve the matter promptly.

Fraudulent chargebacks or payment disputes may be investigated and challenged where appropriate in accordance with applicable laws and card network regulations.

Pricing Errors

While we make every effort to ensure pricing accuracy, we reserve the right to cancel orders affected by obvious pricing errors or technical issues. In such cases, customers will receive a full refund of any amount paid.

Security

Ultimate Workout does not store customers' full payment card details on its servers. All card payments are processed using industry-standard security measures and encryption technologies.

Your Consumer Rights

Nothing in this Payment Policy affects your statutory rights under UK consumer protection legislation, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.